Incident Management

Take command of potential uncertainties

Operational risk management for most businesses today is much broader than losses, insurance and claims. The goal is to manage any facet of risk that threatens a company’s ability to achieve its strategic objectives. Incident management plays a key role in driving superior results.

In order to protect your people, operations and community, you must adopt a fully integrated enterprise-level operational risk solution, perfect your business process execution and repeat those best practices across the enterprise. Improving your incident management program reduces the likelihood of major events and operational losses while increasing worker and process safety performance.

Management of Change

Risk Assessment

Analytics and Advisory Services

Discover the smart way to reduce risk

Incident Management is an integral part of the Sphera Operational Risk Solution. Our solution helps you capture, track, investigate, report and analyze incidents and near-miss events, and also control operational risks, improve safety performance and sustain learning. We provide insight into the repeatable organizational behaviors and leading key performance indicators (KPIs) that drive superior results.

The Sphera Incident Management solution helps you to:

  • Increase worker and process safety performance

  • Assign, notify, track and report on corrective and preventative actions and avoid repeat incidents

  • Comply efficiently with regulatory requirements, guidelines and reporting

  • Manage investigations end to end

  • Prioritize and track actions needed to resolve high-exposure risks

  • Implement practical, actionable leading metrics in each key area to drive line manager / leadership behavior

Incident Management Brochure

An effective incident management program will improve worker and process safety performance, asset uptime, regulatory compliance, environmental performance and preserve company reputation.

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Total Petrochemical Award Winning Case Study

Total Petrochemicals enhances audits and risk assessments for integration with incident reporting

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Sphera & IQPC OE Report

Operational Excellence in High Risk Industries: Key trends Affecting Safety, Environmental, Asset and Financial Performance

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Leading Indicators Whitepaper

Learn about leading indicators and how combining a large global data set with some fundamental statistical methods can result in both finding those factors that truly affect performance outcomes and the mathematical support to prove it.

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Chevron Award Winning Case Study

Chevron Enhances Safety Culture with Enterprise-Wide Incident Analysis and Reporting System

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A Roadmap to Effective Process Safety Management

In order to improve PSM programs and reduce the likelihood of significant incidents, companies must increase risk visibility, to drive consistent process execution, and to sustain learning.

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Incident Management Case Study Booklet

Read our award winning case studies for details on how are customers are leveraging our solution to drive improvements in their processes and achieve results.

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ADCO Pairs Compliance with Performance in HEARTS – HSE Electronic Analysis Reporting & Tracking System

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